STRATEGIC IT
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Our Managed IT Services are stackable and totally customizable for YOUR business needs.
Strategic IT Managed Services
Strategic IT is designed for businesses that need dedicated resources and focused expertise to supplement their IT strategy and team. This service iscan be co-managed with internal IT and Security teams.
Crafted For Those Who:
- Seek additional IT staffing.
- Need technology expert for specific IT strategy needs.
- Benefit from a dedicated engineer when they need assistance.
- Have a specific scope of services required
- Want to co-manage infrastructure
Strategic IT Includes:
- Advanced Managed Services
- 24x7 Service Desk
- Remote Operations
- Security Operations
- Access to dedicated system engineers
- Robust compliance support
- Fixed Monthly Commitment
"Scheduled Time"
For organizations that require dedicated, highly experienced IT professionals—on a scheduled basis or on demand, onsite or remote. You gain a named engineering resource with flexible, clearly scoped support, delivered on a predictable prepaid model.
Scoped Support To Improve Your IT Strategy
If you need a supplemental IT support that prioritizes your existing team's capability and specific IT needs, Strategic IT is the service that provides you with a partner you can trust and an only-what-you-need engagement model that adapts to your business.
Strategic IT
This managed service package offers:
- Unlimited Service Desk: Fast support response when issues arise, anytime, year-round.
- Unlimited Remote Operations Center (ROC): A team of technicians that are monitoring & maintaining the customers IT environment.
- Remote Monitoring & Management: Keeping your systems secure & operational.
- Asset & Network Management: Tracking & managing your IT resources efficiently while ensuring reliable & secure network connectivity.
- Dedicated Engineers: Professionals that know YOUR environment, infrastructure, and business.
- Patching: Regular updates to protect against vulnerabilities.
- Security Tools: Multiple security solutions can be customized to fit your technology.
- Managed Security: Ability to add any of the managed security portfolio solutions to a Strategic IT contract.
Essential IT
- Per User, Per Device
- Rapid Response Triage & ROC
- Per Hour MSP Engineering
- Responsive IT Support
- Optional Security Solutions
- Engineering Team
Strategic IT
- Per User, Per Device, Per Hour
- Unlimited Service Desk & ROC
- Scoped MSP Engineering
- Augmented IT Support
- Optional Security Solutions
- Dedicated Engineers
Complete IT
- Per User
- Unlimited Service Desk & ROC
- Unlimited MSP Engineering
- Outsourced IT Support
- Included Security Solutions
- Lead Engineer & Team
Our Managed IT Services Comparison Chart
Ask Yourself...
Essential IT
Do you want lower fixed costs? Do you want an IT partner for ad hoc or on demand work? Does your organization only require the basics of IT support?
Strategic IT
Do you have existing IT strategies and objectives? Do you have a specific initiative/service you are looking for support on? Do you need to supplement your current team?
Complete IT
Do you want a more predictable IT budget? Do you want to alleviate/outsource IT services? Do you have limited internal IT resources?


