Open Positions

Service Desk Manager

Cyber Advisors Inc. is seeking a qualified Service Desk Manager to lead a staff of Service Desk specialists based in Maple Grove, MN. The Service Desk is responsible for delivering remote IT support and performing systems and application troubleshooting servicing customers ranging from small to large businesses. The Service Desk Manager is responsible for managing and overseeing the service desk to meet contracted SLA and performance metrics/requirements. The Service Desk Manager will also be responsible for identifying, implementing, and tracking service desk improvements to automate incoming requests and proactive and preventive end-user support.

Cyber Security – Project Engineer

Cyber Advisors is seeking a cybersecurity professional with solid IT and security knowledge to extend the existing capabilities of the cybersecurity team. The Project Engineer – Security role is a senior-level consulting position within the Cyber Advisors Project team. This post-sales position is customer-facing and consists of the delivery of security-related projects, as well as providing consulting for security-specific services such as penetration testing and incident response.

Managed Services Engineer

Cyber Advisors Inc, (CAI) located in Maple Grove, MN, is looking for an experienced IT Support Engineer. CAI is a steadily growing IT managed services provider (MSP) business that specializes in a very high-quality, customer-focused approach to designing, managing, and maintaining our customer’s IT environment. We have invested a tremendous amount of time to develop our technology, processes, and support platform. We are now adding to our team of outstanding individuals to help in our growth. Come grow with us!

Service Desk Administrator

Cyber Advisors is seeking a Service Desk Administrator for our Managed Services Department. The qualified individual will provide tier one and two technical assistance to end users computer systems concerning the use of computer hardware, software, and installation.