At Cyber Advisors, we wish to attract and retain the best talent in order to provide the best value to our clients. In order to do so, we provide a competitive compensation package including industry-leading salaries and top-of-the-line benefits.
We are looking to add a Service Desk Administrator to our team. Cyber Advisors provides employees opportunities for growth and learning while servicing a dynamic customer base. Our customers depend on us as their technology consultants and you will be expected to play a major role in our growth and success. You will also build your own skill set as you are exposed to many different types of applications, environments, and platforms.
Open Positions
Service Desk Manager
Cyber Advisors Inc. is seeking a qualified Service Desk Manager to lead a staff of Service Desk specialists based in Maple Grove, MN. The Service Desk is responsible for delivering remote IT support and performing systems and application troubleshooting servicing customers ranging from small to large businesses. The Service Desk Manager is responsible for managing and overseeing the service desk to meet contracted SLA and performance metrics/requirements. The Service Desk Manager will also be responsible for identifying, implementing, and tracking service desk improvements to automate incoming requests and proactive and preventive end-user support.
Cyber Security – Project Engineer
Cyber Advisors is seeking a cybersecurity professional with solid IT and security knowledge to extend the existing capabilities of the cybersecurity team. The Project Engineer – Security role is a senior-level consulting position within the Cyber Advisors Project team. This post-sales position is customer-facing and consists of the delivery of security-related projects, as well as providing consulting for security-specific services such as penetration testing and incident response.
Managed Services Engineer
Cyber Advisors Inc, (CAI) located in Maple Grove, MN, is looking for an experienced IT Support Engineer. CAI is a steadily growing IT managed services provider (MSP) business that specializes in a very high-quality, customer-focused approach to designing, managing, and maintaining our customer’s IT environment. We have invested a tremendous amount of time to develop our technology, processes, and support platform. We are now adding to our team of outstanding individuals to help in our growth. Come grow with us!
Service Desk Administrator
Cyber Advisors is seeking a Service Desk Administrator for our Managed Services Department. The qualified individual will provide tier one and two technical assistance to end users computer systems concerning the use of computer hardware, software, and installation.