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ESSENTIAL IT

Need IT and Security Support?

Let Us Help You!

Our Managed IT Services are stackable and totally customizable for YOUR business needs. 

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Essential IT Managed Services

Essential IT is designed for small to medium businesses to provide core, foundational IT support you need with flexibility and consumption - maintained by a team of experts you can rely on.

Crafted For Those Who:

  • Seek an IT partner without complex support needs.
  • Prefer an entry option that provides essential services.
  • Benefit from a responsive team of experts available when they need assistance. 
  • Prefer to pay as they utilize the service. 

Essential IT Includes:

  • Simplified Managed Services
  • 24x7 Service Desk
  • Remote Operations
  • Security Operations
  • Access to a team of system engineers
  • Standard compliance support
  • Low, Fixed Budgetary Commitment

"Pay As You Go"

Clients who need IT support without a large amount of dedicated time can benefit from flexible time and material engagements. This means minimal fixed monthly fees - pay for only the necessities on a monthly basis with the rest of the IT requests billed as needed.

Flexible, Scalable, & Adaptable

If you need a foundational IT support plan that prioritizes simplicity and essential functionality, Essential IT is the service that provides you with a partner you can trust and a flexible engagement model that adapts to your needs. 

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Essential IT

This managed service package offers:



  • Service Desk: Fast support response when issues arise.
  • Remote Monitoring & Management: Keeping your systems secure & operational.
  • Patching: Regular updates to protect against vulnerabilities. 
  • Asset Management: Tracking & managing your IT resources efficiently.


  • Network Management: Ensuring reliable & secure network connectivity.
  • Remote Operations Center (ROC): A team of technicians that are monitoring & maintaining the customers IT environment.
  • Managed Security: Ability to add any of the managed security portfolio solutions to an Essential IT contract.

Essential IT

  • Per User, Per Device, Per Hour​
  • Rapid Response Triage & ROC​
  • Per Hour MSP Engineering​
  • Responsive IT Support​
  • Optional Security Solutions​
  • Engineering Team
Essential IT

Strategic IT

  • Per User, Per Device, Per Hour​
  • Unlimited Service Desk & ROC​
  • Scoped MSP Engineering ​
  • Augmented IT Support​
  • Optional Security Solutions​
  • Dedicated Engineers 
Strategic IT

Complete IT

  • Per User, Per Device​
  • Unlimited Service Desk & ROC​
  • Unlimited MSP Engineering​
  • Outsourced IT Support​
  • Included Security Solutions​
  • Lead Engineer & Team
Complete IT

Our Managed IT Services Comparison Chart

Essential IT
Strategic IT
Complete IT
Rapid Response Team (Triage)​
cyber advisors check mark yes its included in your managed IT services
cyber advisors check mark yes its included in your managed IT services
cyber advisors check mark yes its included in your managed IT services
Patching & Asset Management​
cyber advisors check mark yes its included in your managed IT services
cyber advisors check mark yes its included in your managed IT services
cyber advisors check mark yes its included in your managed IT services
Network Management & Monitoring​
cyber advisors check mark yes its included in your managed IT services
cyber advisors check mark yes its included in your managed IT services
cyber advisors check mark yes its included in your managed IT services
24/7 Unlimited Service Desk​
cyber advisors dollar sign meaning it's not included but totally an option for managed IT services
cyber advisors check mark yes its included in your managed IT services
cyber advisors check mark yes its included in your managed IT services
Managed Back-Up​
cyber advisors dollar sign meaning it's not included but totally an option for managed IT services
cyber advisors check mark yes its included in your managed IT services
cyber advisors check mark yes its included in your managed IT services
Monthly Reporting​
cyber advisors dollar sign meaning it's not included but totally an option for managed IT services
cyber advisors check mark yes its included in your managed IT services
cyber advisors check mark yes its included in your managed IT services
EDR, MDR, SOC​
cyber advisors dollar sign meaning it's not included but totally an option for managed IT services
cyber advisors dollar sign meaning it's not included but totally an option for managed IT services
cyber advisors check mark yes its included in your managed IT services
MSP Engineering​
Responsive Hours
Dedicated Hours
Unlimited

Ask Yourself...

Essential IT

Do you want lower fixed costs? ​​Do you want an IT partner for ad hoc or on demand work? ​​Does your organization only require the basics of IT support?

Essential IT

Strategic IT

Do you have existing IT strategies and objectives?​​ Do you have a specific initiative/service you are looking for support on? ​​Do you need to supplement your current team?

Strategic IT

Complete IT

Do you want a more predictable IT budget?​​ Do you want to alleviate/outsource IT services?​​ Do you have limited internal IT resources?

Complete IT

Need More Help Regarding Our Managed IT Services? Let's Talk!