Our Services / Small Business Services
Small Business IT Support Division – KLH is now the Cyber Advisors Small Business Division
Small Business Division Support Phone: 952-258-8202
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The Small Business Difference
Running a business is stressful enough. Running a business with an unreliable IT network can be downright unhealthy. That’s where Cyber Advisors comes in. Cyber Advisors is IT support done right. Period.
WHY CHOOSE CYBER ADVISORS?
Cyber Advisors is IT support, plain and simple. We don’t sell phone systems, office furniture or even web development. So we have no ulterior motives. No hidden agendas. We provide IT support in the Twin Cities to ensure IT reliability. The success of your technology department is our only driver. If we see a need for a new piece of equipment or software, we’ll be happy to help you buy it. But you can buy from anyone or anywhere. One last thing; when you work with Cyber Advisors, the engineers and technicians assigned to your business are accessible to you directly. Around the clock. We live by the standard “Do right by our clients. Do right by our employees. And good things will follow.” That’s what makes Cyber Advisors different.
Experienced & Certified Engineers
All of our engineers have years of experience as well as the ability to explain things in plain English – not technical jargon. While all our engineers have various credentials and certifications to offer excellent IT support in Minneapolis, we’ve found there is no substitute for real world experience.
IT Support Exclusively
There are many IT companies that you could choose to work with. But most are motivated by much more than your IT support. Sales of phones, computers, copiers and various office equipment make up a good deal of their profit centers. So how do you know you’re getting the best service and not just a pitch for new equipment?
Direct Contact to Teams & Engineers
We have multiple ways our clients can reach their dedicated engineers. Every client is provided the opportunity to contact the engineer directly via phone or email. Cyber Advisors also offers a local help desk staffed by Cyber Advisors employees and an online client portal as additional ways to connect with the engineers.
Multiple Support Options
Cyber Advisors has multiple IT support options. We have intentionally kept our service options flexible so we can customize our services to meet the needs of our clients. These options range from the traditional time and material to full managed services.
Advanced, Up to Date Technological Arsenal
We are in the business of providing technologically advanced services to our customers. That has been our objective since day one.
Small Business Services
At prescribed intervals, our IT support technicians perform preventive server maintenance; reviewing performance, security risks, backup protocols and redundancies to ensure worry-free operations.
Effective server maintenance consists of the regular tasks required to keep your server hardware and software running efficiently. Every server requires specific maintenance. Preventative or proactive maintenance can help to increase reliability, performance, and even extend the life of the server.
The time needed to perform routine maintenance during the daily rush of your business is not always feasible. Because servers function as the backbone of an IT infrastructure, an outage can result in your business coming to a screeching halt. Regular server maintenance reduces the risk of failure by providing proactive oversight to the most critical pieces of your IT network.
We’re Here to Help!
Our experienced professionals offer IT support in the Twin Cities and understand both how important proactive server maintenance is and also how the demands of business make it easy to fall behind. We specialize exclusively in front end to back end IT support services.
We encourage our clients to be in direct contact with the engineers assigned to their account to discuss issues or concerns. We offer on-site as well as remote proactive server maintenance services to deliver the right help and always at the right time. Find out for yourself just what Cyber Advisors server maintenance can mean to the success of your business.
To maintain a reliable, secure network, regular maintenance is absolutely imperative. Adding/removing IP’s, troubleshooting and resolving network problems, addressing hardware issues attached to the network.
Does your company perform routine network maintenance? Failure to follow standard maintenance schedules and perform proactive network maintenance can lead to failure even when your network seems to be running flawlessly.
Minimizing The Impact of Change
Every device can be impacted any time a new device is added or other changes are made to your network. Regular and proactive maintenance ensures that changes do not leave vulnerabilities for attacks or create a silent problem capable of disrupting your business at exactly the wrong time.
Even the most routine tasks can be performed to maintain a robust IT network. A single task in itself might seem minimal; however, to maintain a reliable, secure network, regularly scheduled maintenance is absolutely imperative.
Let Our Professionals Lend a Hand
At Cyber Advisors, we offer exclusive front-to-back IT support in Minneapolis and St. Paul. What that means is that our experienced professionals focus exclusively on your network maintenance needs. Contact us today to learn how we can help you keep performance at its peak.
Cyber Advisors offers a wide range of security solutions to protect your network, computer system, critical/sensitive data and assets against external breaches. Utilizing best practices to ensure efficacy and reliability of your network, we help you comply with GLBA, PCI, SOX and HIPAA standards
Why Is Security An Important Business Focus?
To be successful in business today, you have to be on top of your game, every day. It used to be, an attack on your assets was something you at least saw coming. Now, aggression can take the form of hacking, intrusion, viruses, and electronic theft. These malicious endeavors can occur in the blink of an unsuspecting eye and cause irreparable damage to your IT network, your data, and even your reputation before you know it has even happened. You need the right measures in place to make certain every aspect of your data is protected.
Gaining A Competitive Edge On Infrastructure Security
Our team of experienced professionals is here to help. Cyber Advisors IT security support gives you the manpower to monitor firewall activity, keep software and hardware up-to-date, and to implement vital security protocols. It takes only one missed update or improper configuration to create a soft spot within your computers and a breach in security. Our technicians have the experience to ensure your data remains intact, safe and if disaster happens, recoverable.
We focus exclusively on delivering the most value to our clients because we do not sell components or other peripheral services. An experienced engineer is assigned to every client. This ensures your IT infrastructure is overseen by a professional dedicated to your business. Contact us today to learn how you can benefit from our “Do IT Right Attitude”.
BACKUP & RECOVERY
An effective data backup and recovery plan is a vital link in every company’s ability to survive disaster; Cyber Advisors will create a customized backup and recovery plan for you that offers recovery solutions for accidental deletions, natural disasters, suddenly corrupted files and even sabotage.
If you are among the approximately 40% of businesses lacking a Disaster Recovery Plan or do not regularly back up data, a disaster, such as a fire or break-in, has the potential for permanent business failure. Backup and recovery is an essential process for the success of every business.
Cyber Advisors offers exclusive IT support in Minneapolis and St. Paul from experienced IT professionals to help you avoid becoming a statistic. Our experienced team will enact the best backup and recovery strategies ensuring that your most sensitive data and pertinent systems will be protected no matter what.
Will You Be Ready If Disaster Strikes?
Our professionals understand the urgency of bringing your data back online after the unexpected happens. The professionals at Cyber Advisors plan for the future by creating an effective Disaster Recovery and Business Continuity Plan. We then follow it up with dependable support at your most critical time of need.
Our IT experts begin by evaluating your entire organization to determine what key components are crucial to your recovery in the event of unforeseen disaster and then create a formatted process that can be followed for the quickest recovery. Our goal is the complete recovery of your IT infrastructure within your required timeline. Contact us today to learn how we can get and keep you prepared for when the unexpected strikes.
The advantages of cloud computing are vast and growing; Automatic software upgrades, a high degree of redundancy and virtually unlimited storage. We can show you how to use the cloud to your benefit and to minimize risks every day.
Cloud computing can be a vital and integral part of IT infrastructure. How it is executed can mean a positive or negative impact for your business. If you are currently using or considering cloud computing, then you know the advantages it can provide. There are opportunities using cloud technology to achieve greater performance, rapid scalability, and increased availability for a sharper competitive edge. The professionals at Cyber Advisors offer expert cloud management services to help you successfully reach your business goals.
Why Move to the Cloud?
Because traditional hardware and software is expensive to own and does not offer the ease of a built-in disaster recovery solution, cloud technology offers users a scalable, resilient technology platform to better manage most applications. Cloud services offer numerous benefits including:
- Economies of Scale
- Affordable Mobile Workforce Solutions
- Streamlined Processes
- Improved Accessibility
- Easy Disaster Recovery
Let Us Help You Get the Most From The Cloud
We provide our clients with cost effective, business focused cloud services solutions. Our goal is to deliver excellence to you through dependable, trustworthy cloud support and realistic, effective implementation. Our only objective is the success of your business through the use of highly effective technology. At Cyber Advisors we do IT right the first time.
Contact us today to learn how our professionals can help you get the most from cloud computing.
24-7-365 EMERGENCY SERVICES
Business never sleeps. And when it comes to monitoring your business, neither do we. So, in addition to our daily help desk, our engineers and techs are on high alert through our exclusive, proprietary monitoring and notification system. If you have an IT support issue, we will be there. Always ready to pounce on any issue that crops up. Any time.
Stop Outages Before They Surface!
Server or network downtime can mean sudden disaster for an unprepared business. The only way to be ahead of these problems is through consistent, reliable IT monitoring. If it happens to you, will you be prepared?
Cyber Advisors IT support services in the Twin Cities are designed to maintain dependable IT operations and to minimize downtime. The services are designed to make certain you experience maximum availability with minimal interruptions by delivering continuous IT monitoring and support. Our team of experienced engineers and technicians will be available any time you need us to provide dependable IT support 24 hours a day. 7 days a week. 365 days per year.
ASSESSMENT & PLANNING
Before you can implement a successful technology program for your business, you have to envision it, assess it, prioritize it, and plan it. The tech experts at Cyber Advisors are here to help you plan your technology path, phase in your program and ensure that the integrity of your network and data is always intact.
We understand how important it is to keep up with technology and also how difficult that can be when managing your business. As needs change and demands expand, are limitations on your servers, networks, and computers limiting your performance and decreasing reliability? What changes are needed to make certain you can continue to provide optimal levels of service and reliability to your customers?
A comprehensive assessment of your current computer environment offers the opportunity to see the status of your infrastructure and identify the areas that can give you the biggest improvement. We offer exclusive assessment and planning services conducted by our senior staff engineers and technicians to help your organization visualize future potential.
Get The Planning You Need to Move Forward With Confidence
By performing a comprehensive analysis of your existing infrastructure, our team determines the current state of your organization based on utilized technology. Cyber Advisors assessment and planning services deliver insights for your company to cost effectively increase efficiency and reliability. A Cyber Advisors assessment and planning services audit delivers numerous categories of beneficial information including:
- Efficiency Improvement Recommendations
- Cost Reduction Strategies
- Upgrade/Replacement Plans
- Disaster Recovery Plan
- Scheduled Maintenance Program
- Hardware Fault-Tolerance Reviews
- Data Fault-Tolerance Reviews
Our professionals perform multiple assessment steps before planning begins. The plan focuses on immediate, critical technology needs and delivers a road map for future growth and success. A detailed, written document containing several reports is then provided to you, drawing a relationship between current technology and your future business objectives. Contact one of our professionals today to learn how your business can benefit from Cyber Advisors assessment and planning services.