IT Systems Consultant

Cyber Advisors is searching for a IT Systems Consultant. The qualified individual will provide tier one and two technical assistance to end users computer systems concerning the use of computer hardware, software, and installation.

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Cyber Advisors, has been the recipient of multiple Top Companies to Work For awards by both Twin Cities Magazine and Star Tribune. Come and join a team where we solve a wide array of technology tasks, build individual skill sets, and have a good time doing it! We are looking to add a IT Systems Consultant. Cyber Advisors provides employees opportunities for growth and learning while servicing a dynamic customer base. Our customers depend on us as their technology consultants and you will be expected to play a major role in our growth and success. You will also build your own skill set as you are exposed to many different types of applications, environments, and platforms. We believe a healthy work-life balance is paramount to the success of our team.

Benefits Include:

  • Highly competitive pay based on experience
  • Great opportunities for career advancement
  • Cyber Advisors fully pays Medical and Dental plan for employee
  • 401k with employer matching
  • Disability and Life Insurance
  • Bonuses eligible
  • Vacation and paid time off
  • Working with dynamic clients and the latest coolest technology

If you are a hard-working, easy-going and experienced individual with a strong work ethic, we’d love to talk to you.

Must be able to pass a criminal background check and drug screen.

Examples of Work Performed

  •  Deliver onsite and remote support to multiple clients
  • Proactively anticipate, pre-empt, diagnose, and solve hardware, network, and software problems.
  • Develop and maintain knowledge of the client’s specific business environment
  • Maintain the whole client’s environment (Servers, Firewalls, Switches, Cloud Apps, Backups, and others)
  • Participate in the design and implementation of new networks, including Windows servers, Firewalls, workstations, remote backup, and virtualization

Preferred Requirements:

  • A Big Plus is experience as an IT Managed Services, in the field, Technical Consultant
  • Dedication to customer satisfaction and getting it right the first time.
  • Demonstrate ability to explain complex technical concepts to a non-technical audience
  •  Strong troubleshooting skills across a broad and diverse population and environment.
  • Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices. Also focused on continuous self-improvement.
  •  Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s).
  • Strong technical documentation skills, ability to clearly record key information within ticketing and knowledge base systems.
  • Appreciation of internal customer business, goals and objectives, strategies, and needs.
  • Demonstrate ability to manage and prioritize multiple tasks, aggressive targets, and deadlines.
  • Demonstrate understanding of priorities and effective work procedures, self-manage work time, and prioritize multiple tasks and problems.
  • Passion for great customer service.
  • Long-standing curiosity and love of technology.
  • High-quality, detail-oriented approach to work.
  • Well-developed organizational skills.
  • Reliable and punctual.
  • Ability to quickly learn new technologies.
  • Interest in building a long-term career position.

Minimum Qualifications:

  • MUST have IT Technical Consulting experience with small to medium-sized businesses
  •  A Big Plus is experience as an IT Managed Services field Technical Consultant
  • Bachelor’s degree in computer science or commensurate work experience Preferred


  • A+, Network+, or similar IT certification
  • 5+ years IT experience
  • Strong knowledge of TCP/IP and networking fundamentals
  • Broad knowledge of Windows Server, Active Directory, and Exchange
  • Broad knowledge of Windows Desktop OS & MS Office Suites
  • Experience with network security, anti-virus, and firewalls.